189 lines
4.9 KiB
Markdown
189 lines
4.9 KiB
Markdown
# Frequently Asked Questions
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Here are the common reported problems and their status.
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## `adb` issues
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`scrcpy` execute `adb` commands to initialize the connection with the device. If
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`adb` fails, then scrcpy will not work.
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In that case, it will print this error:
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> ERROR: "adb push" returned with value 1
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This is typically not a bug in _scrcpy_, but a problem in your environment.
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To find out the cause, execute:
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```bash
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adb devices
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```
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### `adb` not found
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You need `adb` accessible from your `PATH`.
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On Windows, the current directory is in your `PATH`, and `adb.exe` is included
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in the release, so it should work out-of-the-box.
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### Device unauthorized
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Check [stackoverflow][device-unauthorized].
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[device-unauthorized]: https://stackoverflow.com/questions/23081263/adb-android-device-unauthorized
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### Device not detected
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If your device is not detected, you may need some [drivers] (on Windows).
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[drivers]: https://developer.android.com/studio/run/oem-usb.html
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### Several devices connected
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If several devices are connected, you will encounter this error:
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> adb: error: failed to get feature set: more than one device/emulator
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the identifier of the device you want to mirror must be provided:
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```bash
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scrcpy -s 01234567890abcdef
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```
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Note that if your device is connected over TCP/IP, you'll get this message:
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> adb: error: more than one device/emulator
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> ERROR: "adb reverse" returned with value 1
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> WARN: 'adb reverse' failed, fallback to 'adb forward'
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This is expected (due to a bug on old Android versions, see [#5]), but in that
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case, scrcpy fallbacks to a different method, which should work.
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[#5]: https://github.com/Genymobile/scrcpy/issues/5
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### Conflicts between adb versions
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> adb server version (41) doesn't match this client (39); killing...
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This error occurs when you use several `adb` versions simultaneously. You must
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find the program using a different `adb` version, and use the same `adb` version
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everywhere.
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You could overwrite the `adb` binary in the other program, or ask _scrcpy_ to
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use a specific `adb` binary, by setting the `ADB` environment variable:
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```bash
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set ADB=/path/to/your/adb
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scrcpy
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```
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### Device disconnected
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If _scrcpy_ stops itself with the warning "Device disconnected", then the
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`adb` connection has been closed.
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Try with another USB cable or plug it into another USB port. See [#281] and
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[#283].
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[#281]: https://github.com/Genymobile/scrcpy/issues/281
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[#283]: https://github.com/Genymobile/scrcpy/issues/283
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## Control issues
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### Mouse and keyboard do not work
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On some devices, you may need to enable an option to allow [simulating input].
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In developer options, enable:
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> **USB debugging (Security settings)**
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> _Allow granting permissions and simulating input via USB debugging_
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[simulating input]: https://github.com/Genymobile/scrcpy/issues/70#issuecomment-373286323
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### Mouse clicks at wrong location
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On MacOS, with HiDPI support and multiple screens, input location are wrongly
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scaled. See [#15].
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[#15]: https://github.com/Genymobile/scrcpy/issues/15
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Open _scrcpy_ directly on the monitor you use it.
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### Special characters do not work
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Injecting text input is [limited to ASCII characters][text-input]. A trick
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allows to also inject some [accented characters][accented-characters], but
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that's all. See [#37].
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[text-input]: https://github.com/Genymobile/scrcpy/issues?q=is%3Aopen+is%3Aissue+label%3Aunicode
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[accented-characters]: https://blog.rom1v.com/2018/03/introducing-scrcpy/#handle-accented-characters
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[#37]: https://github.com/Genymobile/scrcpy/issues/37
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## Client issues
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### The quality is low on HiDPI display
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On Windows, you may need to configure the [scaling behavior].
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> `scrcpy.exe` > Properties > Compatibility > Change high DPI settings >
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> Override high DPI scaling behavior > Scaling performed by: _Application_.
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[scaling behavior]: https://github.com/Genymobile/scrcpy/issues/40#issuecomment-424466723
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If your computer definition is far smaller than your screen, then you'll get
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poor quality. See [#40].
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[#40]: https://github.com/Genymobile/scrcpy/issues/40
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### KWin compositor crashes
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On Plasma Desktop, compositor is disabled while _scrcpy_ is running.
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As a workaround, [disable "Block compositing"][kwin].
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[kwin]: https://github.com/Genymobile/scrcpy/issues/114#issuecomment-378778613
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## Crashes
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### Exception
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There may be many reasons. One common cause is that the hardware encoder of your
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device is not able to encode at the given definition:
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> ```
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> ERROR: Exception on thread Thread[main,5,main]
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> android.media.MediaCodec$CodecException: Error 0xfffffc0e
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> ...
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> Exit due to uncaughtException in main thread:
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> ERROR: Could not open video stream
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> INFO: Initial texture: 1080x2336
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> ```
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or
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> ```
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> ERROR: Exception on thread Thread[main,5,main]
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> java.lang.IllegalStateException
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> at android.media.MediaCodec.native_dequeueOutputBuffer(Native Method)
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> ```
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Just try with a lower definition:
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```
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scrcpy -m 1920
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scrcpy -m 1024
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scrcpy -m 800
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```
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